PERSONAL DATA PROTECTION
Why and how do we process your personal data?
Who is the data controller?
The company RIFM, s. r. o., with registered office at Landererova 8, Bratislava - Staré Mesto 811 09, Slovak Republic, registered under ID number 48 116 700 and recorded in the Commercial Register of the District Court Bratislava, Section Sro, Insert No. 166242/B, is the data controller.
As a data controller, we determine how personal data is processed, for what purposes, and select any processors who may assist us with the processing.
If you have any questions or wish to exercise your rights related to the processing of your personal data, you can contact us at: firstname.lastname@example.org
What information about you do we collect
Most of the information we collect about you is obtained directly from you in connection with your use of our services. This includes, in particular:
1. Data that you provide to us yourself, especially when registering on our website, placing an order for services, or communicating with us through customer support or on social networks. This includes identification and contact details such as your name, surname, phone number, email, address, date of birth, username and password, VAT number or tax identification number if you are a business owner, payment details such as your bank account, and other data such as records of communication between you and our company or information about any complaints.
2. Data that we automatically collect when using services. This includes information about your device (such as IP address, device type, operating system, browser, and internet service provider), data about your use of our website (such as date, time, and duration of visits, country from which you access the website, and browsing history), and data about your use of our services (such as logging in and out, account settings, value of your virtual capital, account currency, and trading strategy).
HOW DO WE USE PERSONAL DATA?
We process personal data for the following reasons to fulfill these purposes:
Registration and account creation
In order to use our services, you must register on our website and create an account, for which we process your personal data.
Processed personal data: identification and contact details. We may also process data related to your account settings.
Legal basis for processing: We process personal data for this purpose in order to fulfill the contract, and providing this personal data is mandatory. Without them, we cannot create your account.
Communication and support
If you use our customer support services, we will process your personal data.
Processed personal data: identification details, contact details, additional information, and data from social media if you contact us through these platforms.
Legal basis for processing: Processing takes place based on our legitimate interest in maintaining customer satisfaction.
In order to obtain information about how our website and services are used, we analyze customer behavior. For this purpose, the following will apply:
Processed personal data: identification details, contact details, payment details, data about your device, data about website usage, data about service usage, and data about trading from the training platform.
Legal basis for processing: Processing takes place based on our legitimate interest in understanding customer behavior and estimating their preferences.
Sending regular and marketing information
If we have provided you with services, we may send you commercial notices related to these services. We may also send you commercial notices to the extent that you give us consent.
Processed personal data: identification and contact details.
Legal basis for processing: If we have provided you with services, we may send you commercial notices based on our legitimate interest in maintaining contact with our customers.
Improvement of services
If you use some of our services, we will process personal data for the purpose of developing, testing, and improving services and enhancing their security. The following applies for this purpose:
Processed personal data: Identification and contact details, data about your device, data about website usage, data about service usage, and data about purchases from the training platform.
Legal basis for processing: Processing is based on our legitimate interest, which is to improve our services.
In order to provide our services to you, specifically providing you with the relevant access, tools, and support, and carrying out transactions, we need to process your personal data.
Processed personal data: Identification and contact information, in the case of paid services also payment information, information on the use of services, information on transactions in the training platform.
Legal basis for processing: Processing is necessary for the performance of the contract under which we provide you with services, or based on our legitimate interest.
HOW DO WE STORE DATA AND WHO HAS ACCESS TO IT?
We process your personal data in an encrypted database on computers and other devices, or with third parties such as:
Payment gateway (Stripe, Inc., Gopay, s. r. o.)
Training and trading platform (RIFM, s. r. o., FRCSM, s. r. o.)
Invoicing system (Fapi Business s. r. o.)
Email services (smartselling a. s.)
Other third parties that help us ensure the operation of the website and provide services (such as other companies in the group, providers of hosting and cloud services, financial institutions, providers of customer support tools and services, IT companies and system administrators, marketing and communication agencies, advisors, and providers of postal services).
Some third parties collect personal data for their own purposes as data controllers. In such a case, their own rules for the processing of personal data apply.
We process personal data in the territory of the European Union and in third countries.
How long do we process data for
Personal data is processed to the extent necessary to fulfill the purposes described above, and for the time required to achieve them or for the period directly specified by legal regulations. Then, personal data is deleted or anonymized. We process personal data for a maximum of 10 years.
What are cookies?
Which cookies does this webpage use?
Necessary – for pages to function correctly
Necessary cookies help make websites usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.
Preferential – for us to remember your preferences
Preference cookies allow the website to remember information that changes how the website behaves or looks, such as your login, shopping cart contents, or the country you are visiting the site from.
Statistical – for us to track website use and what to improve
Statistical cookies help the website operator understand how visitors use the website so that they can optimize the site and offer a better experience. All data is collected anonymously and cannot be linked to a specific individual.
Google Analytics cookies gather anonymous statistical data about how visitors use these websites. This data is used to analyze the number of visitors to the site, which subpages they visited, what type of device they used, what browser type they used, and an anonymized IP address, among other things.
Marketing – for us to only show relevant ads.
Marketing cookies are used to track the movement of visitors across websites in order to display advertising that is relevant and useful to that particular person. All data is collected and used anonymously, and cannot be linked to a specific individual.
How to block or delete cookies?
You can refuse Google Analytics cookies by installing and running the Google Analytics Opt-on Browser Add-on, designed for Google Chrome, Internet Explorer, Opera, Mozilla Firefox, and Safari. If you have a Google account, you can also opt-out of tracking, including remarketing, through Google Analytics on the Google Ads Settings page, under Opt-Out Settings.
Alternatively, you can adjust your preferences for this website directly on the site by clicking on the CHANGE COOKIE SETTINGS button
More information on cookie management for specific browsers:
WHAT RIGHTS DO YOU HAVE AND HOW CAN YOU ENACT THEM
The following rights, including the right to erasure of personal data and withdrawal of consent, can be exercised by sending a request by email to email@example.com.
The right limit processing
You can also ask us to limit the processing of your personal data for a certain period of time.
The right to object
If we process your personal data based on our legitimate interests, you have the right to object to such processing. If you object, we will not be able to process your personal data unless we demonstrate compelling legitimate grounds for the processing.
If personal data is processed for the purpose of sending advertising information about our products and services, we will stop processing it without undue delay after receiving an objection. In that case, we will no longer be able to inform you about our products and services.
The right to access personal data
You can request us at any time to send you a confirmation whether your personal data is being processed or not. In case we are processing your data, we will provide you with further details about the processing.
The right to correct personal data
If we process your personal data inaccurately, you can inform us of this fact and we will then correct the inaccurate personal data without undue delay.
The right to withdraw consent
If the processing is based on your consent, you have the right to withdraw this consent at any time.
The right to erase personal data
You have the right to have your personal data erased without undue delay. We will not be able to comply with requests to erase personal data if the processing of such data is necessary for exercising the right of freedom of expression and information, for compliance with a legal obligation, for the performance of a task carried out in the public interest, for the establishment, exercise, or defense of legal claims, or for other reasons specified by law.
Right to lodge a complaint with a supervisory authority
If you believe that we are processing your data in breach of applicable legal regulations, you have the right to file a complaint with the relevant supervisory authority.
We would like to assure you that our employees and collaborators who will process your personal data are obliged to maintain confidentiality regarding personal data and security measures, the disclosure of which would endanger the security of your personal data. This confidentiality also applies after the termination of contractual relationships. Your personal data will not be disclosed to any other third party without your consent.
Changes in the terms of personal data protection
If we decide to change the terms of personal data protection, we will publish them on this website.
These terms are valid from January 1, 2023.